Customer Satisfaction Survey

What is your overall satisfaction with the quality of work and customer service?: *
Very Satisfied   Satisfied   Neutral   Dissatisfied   Very Dissatisfied
How satisfied are you with the cost?: *
Very Satisfied   Satisfied   Neutral   Dissatisfied   Very Dissatisfied
How satisfied are you with the quality?: *
Very Satisfied   Satisfied   Neutral   Dissatisfied   Very Dissatisfied
How satisfied are you with the company's ability to meet your needs?: *
Very Satisfied   Satisfied   Neutral   Dissatisfied   Very Dissatisfied
How satisfied are you with the schedule?: *
Very Satisfied   Satisfied   Neutral   Dissatisfied   Very Dissatisfied
How satisfied are you with the flexibility of proposal?: *
Very Satisfied   Satisfied   Neutral   Dissatisfied   Very Dissatisfied   N/A
How satisfied are you with the flexibility of terms and agreements?: *
Very Satisfied   Satisfied   Neutral   Dissatisfied   Very Dissatisfied   N/A
How satisfied are you with the project management?: *
Very Satisfied   Satisfied   Neutral   Dissatisfied   Very Dissatisfied   N/A
How satisfied are you with the field supervision responsiveness?: *
Very Satisfied   Satisfied   Neutral   Dissatisfied   Very Dissatisfied   N/A
How satisfied are you with the quality of work completed?: *
Very Satisfied   Satisfied   Neutral   Dissatisfied   Very Dissatisfied   N/A
How likely are you to use our company again?: *
Likely   Neutral   Not Likely
How likely are you to recommend our company to others?: *
Likely   Neutral   Not Likely
How often were you in contact with a company representative (Sales, Engineer, PM, Superintendent, etc.)?: *
Daily   More than once a week   Less than once a week   Never   N/A
1. Would you like more or less interaction with a company representative? Explain below.:
   
2. How can we better serve you?:
   
3. Please add any additional comments:
   

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